Service Name: CALFRESH - NCDSS

Organization Name: NEVADA COUNTY DEPARTMENT OF SOCIAL SERVICES

• Description: CalFresh is a food supplement program, formerly known as Food Stamps or SNAP (Supplemental Nutrition Assistance Program), that helps qualified individuals obtain nutritious food.ELIGIBILITY Many CalFresh customers work and are considered low income. Others may be unable to work due to lack of work or inability to work; individuals receiving Social Security Disability Insurance (SSDI and SSD), and Social Security are eligible for CalFresh. Individuals receiving or authorized to receive SSI/SSP (Supplemental Security Income/State Supplemental Payment) are eligible for CalFresh, provided all other eligibility criteria are met. Visit GetCalFresh.org to apply or call 877-847-3663 (FOOD) to be connected to your local county social service office.APPLYINGTo apply, an application can be completed online at https://benefitscal.com/ or in-person at the Nevada County Social Services office. Next, an interview will be conducted by an Eligibility worker where eligibility criteria will be reviewed and verifications will be requested. The application will be approved or denied within 30 calendar days after the date of application unless determined to be Expedited Services. Expedited Services exist if a customer has an immediate need for food and meets extremely low financial resources criteria. In that case, customers may be eligible to receive CalFresh benefits within 3 business days.After approval for CalFresh benefits, customers are issued an Electronic Benefit Transfer (EBT) card and can use it at participating stores to access their CalFresh benefits when purchasing groceries.USING BENEFITSCalFresh benefits can be used to purchase food for human consumption including meat, milk eggs, cereal, fresh fruits and vegetables as well as seeds and plants to grow for household use.EBT Online - As of April 28, 2020, CalFresh EBT (Electronic Benefit Transfer) card users can purchase groceries online from selected vendors.For information, visit: https://www.cdss.ca.gov/ebt-online EBT Online FAQs - https://www.cdss.ca.gov/Portals/9/CalFresh/EBTOnline/EBT-Online-FAQ-Sheet-En.pdfIf you receive CalWORKs, you may also be able to use your cash benefits to make some other kinds of purchases online. Check with your county social service office for approved vendors. California is actively working to expand the number of stores that accept EBT online in the future.Electronic Benefit Transfer (EBT) Card info, including what to do if card is lost or stolen - https://www.cdss.ca.gov/ebt-card#:~:text=If%20your%20EBT%20card%20is,to%20get%20a%20new%20card.-----------------------------------------------------------------------------------------------------------------In the case of natural disaster, PG&E Public Safety Power Shutoffs (PSPS), and some other circumstances, food benefits may possibly be replaced. Application must be filed within 10 days of the end of an event (such as a power shutoff).CalFRESH recipients can apply to have benefits replaced by submitting the CF 303 Replacement Affidavit/Authorization form found here: https://www.cdss.ca.gov/cdssweb/entres/forms/English/CF303.pdfThe form must be printed out, completed, and returned:In person: Department of Social and Child Support Services, Public Assistance, 950 Maidu Avenue, Suite 120, Nevada City, CA 95959ORVia email: cfmc@nevadacountyca.gov (cfmc stands for calfresh medi-cal)ORIt can be completed over the phone IF you can do an e-signature on your phone. Call for more info. Phone: 530-265-1340 (general) for specific questions about the CF 303 form and replacement programEmail: dss@nevadacountyca.govIn addition to County contact info above, here is California Department of Social Services contact info:Call: 877-847-3663 (FOOD)Come in/find an office: CalFreshFood.org (includes info for other languages, or reasonable accommodations)For speech and/or hearing assistance call: 711 Relay---------------------This is a Ready to Grow (R2G) resource. Ready to Grow is a First 5 Nevada County program to connect c
• Website: https://www.nevadacountyca.gov/892/CalFresh---Food-Assistance
• Email: dss@nevadacountyca.gov
• Phone(s): (530) 265-9860, (530) 265-1340, (530) 265-1340, (877) 410-8825, (530) 582-7803, (877) 328-9677, (530) 265-7213
• Hours: Mon 8am - 5pm; Tue 8am - 5pm; Wed 8am - 5pm; Thu 8am - 5pm; Fri 8am - 5pm;
• Eligibility: Most households must pass maximum income and property asset tests to be eligible. Call to consult a county eligibility worker for guidelines and actual determinations.
• Areas Served:
• Categories:
  • WIC
  • Food Stamps/SNAP
  • Disaster Recovery Services
  • Ongoing Emergency Food Assistance
• Contacts:
  • Kristin Plante, Interim Program Manager, dss@nevadacountyca.gov